My Veteran Dashboard
How we can help you?
FAQ
What is the Veteran Watchdog dashboard?
The dashboard is an interactive platform where veterans can manage their benefits application, track progress, store documents, and access resources tailored for their needs.
How do I access my dashboard?
You can log in using the credentials created during the signup process. If you forgot your password, use the “Forgot Password” link to reset it.
What services are available during the free trial period?
During the free trial, you have access to all dashboard features, including document storage, eligibility checks, benefit tracking, and live support without any fees.
How do I know if I qualify for Aid & Attendance (A&A) benefits?
The dashboard includes a qualified screening process where you can fill out an online form to check your eligibility for A&A benefits. You will receive immediate feedback on your qualification status.
What documents do I need to upload for the application process?
You need to upload your DD-214 service records, medical records, and any other relevant documents required for the benefits application.
How do I upload documents to the dashboard?
Navigate to the “My Documents” section, click on “Upload Document,” and select the files from your device. Make sure they are in a supported format like PDF or DOC.
Can I track the status of my application?
Yes, the dashboard provides real-time updates on your application status, and you will receive notifications when your application moves to the next stage.
How do I complete my Life Care Plan (LCP)?
The dashboard guides you step-by-step through the process of creating your Life Care Plan, including filling out your medical preferences and legal arrangements.
What is the $1 hold during the free trial?
The $1 hold is used to verify your information and will not be charged unless your benefits are approved, at which point the full monthly fee ($149) will be applied.
How can I connect with a live representative for help?
You can access live support by clicking on the “Need Help?” button on your dashboard. You will be connected with a representative who can assist you with any questions or concerns.
What happens after my benefits are approved?
Once your benefits are confirmed, your dashboard will provide additional tools, such as ongoing eligibility checks, financial reviews, and health and wellness resources.
How do I store my documents securely on the platform?
The dashboard provides a secure document storage feature where you can upload and manage your files. All data is encrypted and protected according to industry standards.
What are monthly eligibility checks?
Monthly eligibility checks are automated processes that review your status to ensure you remain qualified for A&A benefits.
How can I stay updated on VA regulations and benefit changes?
The “News & Updates” section of your dashboard provides the latest information on VA regulations and benefit changes that may impact your application.
How do I update my personal information on the dashboard?
Go to “Account Settings” to update your email, password, and other personal details.
Can I share my Life Care Plan with a family member or caregiver?
Yes, you can securely share your Life Care Plan by clicking on “Share Document” and entering the recipient’s email address.
What is the Plaid integration, and how does it work?
The Plaid integration connects your financial accounts to the platform for real-time updates on your benefits status and eligibility.
How do I schedule a notary for my legal documents?
In the “My Documents” section, you can find resources for locating a nearby notary to finalize your Life Care Plan and other documents.
What is the difference between the free trial and the paid service?
During the free trial, you get access to all features without charge. Once your benefits are confirmed, the platform will charge the monthly fee of $149, which includes ongoing support and additional services.
How do I cancel my subscription?
You can cancel your subscription at any time through the “Account Settings” section. If you need assistance, contact live support.
What is the Aid & Attendance Veteran’s Pension?
The Aid & Attendance (A&A) Veteran’s Pension is a benefit that provides financial assistance to veterans and their spouses who need help with daily living activities.
How long until I get paid for my pension?
It typically takes about 4-6 months to receive your first payment after submitting a complete application and all required documents.
How much money do I qualify for?
The amount you qualify for varies based on your specific situation, including marital status and level of need, and can be determined during the initial application review.
How do I upload my documents?
You can upload documents through the “My Documents” section of your dashboard by selecting “Upload Document” and following the prompts.
I need more help. Who can I contact?
For additional assistance, you can reach out to our support team directly through the “Need Help?” section on your dashboard for live representative support, or call (888) 713-VETS.
